Ozbo is an online site that offers in demand products, pond supplies, lawn and garden products, sporting goods, groceries, and baby supplies. The company, through ozbo.com, aims for 100% satisfaction. They maintain a customer service personnel who are available daily from 8AM to 5PM. Client inquiries are addressed and sent after one hour. Ozbo guarantees that all items sold through their website, ozbo.com, are brand new and authentic with warranties from manufacturers. The company have a 30-day return policy for any defects or concerns with the ordered product.